Faq

We can’t always guarantee something will fit. If you are unsure about the sizing, please see our sizing chart.

Unfortunately we cannot make changes to orders once they’ve been placed, so please ensure you review all of your details before completing the checkout process.

Within India, delivery usually takes between 4-10 working days.  All Indian orders are sent via Shiprocket Parcel service and a signature is required upon delivery.  Please ensure you select an address where someone is available during business hours so you can have your purchase as quickly as possible.  If for some reason the item cannot be delivered, a card will be left at your assigned delivery address and you will then be required to pick up your parcel at the designated Australia Post Office printed on the card.

All international orders are sent via Australia Post Registered Mail and a signature is required upon delivery.  Please allow between 8-15 working days for delivery.  Your local delivery partner will contact you when your parcel is ready for delivery.

Once your order is despatched, you will receive an email containing a link to a website, where the order can be tracked.

You can return a faulty item for an exchange or refund.  Please refer to our Returns Policy for more information

Please contact us on info@off-kilt.com and we will assist you with your inquiry as quickly as possible.